Entering Refunds on Big Red Cloud

To enter a refund on Big Red Cloud, this is done in 2 easy steps.

Step 1.

• Go to the Cash Book, record a Receipt for the refunded amount by clicking 'Receipts' at the bottom of the screen on the red bar.
• Don't select any account, this step is just to add the money back into your bank balance, we will rectify the account in Step 2.
• Fill it all the required details and click Save/Lodge (as seen below).

Step 2.

If its a Customer, go to Books > Debtor Journal

If its a Supplier, go to Books > Creditor Journal

Add a Journal for the balance refunded and before saving it, ensure you select the same nominal that you chose when creating the receipt in Step 1.

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That's all there is to it!, you have successfully entered a refund.